Support

Stuck, or have an idea? Email support@noctispeak.com. We usually reply within two days.

Common questions

How do I get the best scan?

Good light, one cat per photo, and a clear view of the face and body. Photos from your library work just as well as the camera.

The result isn't my cat's breed. What can I do?

CatDex shows the three closest breeds. If the first one isn't right, tap another before adding it. Breed identification from a photo is a best guess, not a pedigree test.

My cat is a mix. Does it count?

Yes! Most cats are mixed breeds. They're collected as Domestic Shorthair, Mediumhair or Longhair, and the scan shows which breeds they take after.

I've seen a breed but have no photo.

Open the breed in the CatDex tab and tap I've met one but don't have a photo. You can add a photo later from the breed page.

How do streaks work?

Finish the daily quiz to keep your streak going. You have until the end of the next day before it resets. A new quiz unlocks at midnight.

How do I turn notifications on or off?

Open Settings (the gear on the Home or Journal tab) and toggle Breed of the Day.

Will I lose my collection if I get a new phone?

Your collection is stored only on your device, so it doesn't move to a new phone automatically. Restoring from an iPhone backup brings it back.

How do I delete my data?

Use Settings › Reset my CatDex, or delete the app. See the privacy policy for details.