Support

Stuck, or have an idea? Email support@noctispeak.com. We usually reply within two days.

Common questions

How does Night Nest know my phone is down?

While Nest Mode is open, it uses your phone's motion sensor. Once the phone has been still for a few seconds, face-down or on a charger, Mochi falls asleep. A small bump won't wake Mochi, but picking the phone up or tapping the screen will. If bumps from a shared bed wake Mochi, try Settings › Motion sensitivity › Gentle.

Should I lock my phone?

No need. Leave Night Nest open and it dims the screen almost to black by itself. If you do lock the phone, the app will ask in the morning whether you were asleep, and that time earns half moonbeams.

Will it drain my battery?

Nest Mode keeps a very dim screen on all night, so we recommend charging overnight. The app reminds you if you're unplugged and low.

What counts as a cozy night?

At least 4 hours phone-free, with the phone down for most of the night after you first set it down.

How do I restore Night Nest Plus?

Open Settings › Restore purchases while signed in to the same Apple ID (or Google account) you bought with.

How do I cancel my subscription?

On iPhone: Settings › [your name] › Subscriptions › Night Nest. You keep Plus until the end of the period you've paid for.

How do I delete my data?

Your nights are stored only on your phone. Use Settings › Erase all data in the app, or delete the app. See the privacy policy for details.